Companies warned off excessive pay-by-phone fees
Financial services companies were cautioned against misleading consumers about some pay-by-phone fees by the Consumer Financial Protection Bureau.
Financial services companies were cautioned against misleading consumers about some pay-by-phone fees by the Consumer Financial Protection Bureau.
A small, family run real estate law firm in Kentucky last week prevailed in a lawsuit filed by the Consumer Financial Protection Bureau.
Enforcement actions fell to six in the second quarter at the Consumer Financial Protection Bureau, down from 17 in the first quarter of the year.
Last week, the Consumer Financial Protection Bureau issued the final version of its administrative rule concerning arbitration clauses in consumer contracts.
The report comes as another voice in the debate currently roiling Washington over the bureau, with some calling for substantial reform or even abolition of the agency, and some championing it as essential.
Complaints increased 7 percent between 2015 and 2016, totaling 291,400 last year; however, companies provided consumers with a timely response to their complaints 97 percent of the time.
The Consumer Financial Protection Bureau last week released a report critical of student loan servicers who deal with borrowers who have pursued public service careers.
Four California-based credit repair companies and three individuals are the target of two complaints by the Consumer Financial Protection Bureau.
A federal court denied a petition to enforce a Civil Investigative Demand filed by the Consumer Financial Protection Bureau against a company that purchases structured settlements and annuities.
Credit card companies should be more “transparent” with consumers about promotional interest rates, the Consumer Financial Protection Bureau said.