CFPB updates consumer complaints process

The Consumer Financial Protection Bureau recently overhauled its consumer complaints process to cut down on alleged abuse and to increase efficiency.  Changes include: Updating the CFPB’s portal manual so consumer reporting agencies have a standardized process to address complaints. Launching two-factor authentication, requiring users to verify their email address and mobile phone number when creating …

GOP blocks Democrat proposal to strengthen CFPB

House Democrats last month introduced a bill to strengthen the Consumer Financial Protection Bureau. Senate Republicans rejected the measures in a roll call vote as the midterm elections loomed.

Democrats call for stop to CFPB winddown

Nearly 200 Democrats and independent members of Congress recently filed an amicus brief calling on courts to stop what they see as the Trump administration’s push to dismantle the Consumer Financial Protection Bureau. 

CFPB, Synapse reach settlement in lawsuit

The Consumer Financial Protection Bureau has reached a proposed settlement with Synapse Financial Technologies for allegedly failing to keep adequate records of the location of consumers’ funds. 

More articles: