CFPB tweaks consumer complaint database

The Consumer Financial Protection Bureau announced several changes to its consumer complaint database while it will continue publication of consumer complaints, data fields and narrative descriptions

CFPB settles with Illinois debt collection firm

The Consumer Financial Protection Bureau has settled with Asset Recovery Associates, Inc., a debt-collection company headquartered in Illinois, over allegations it falsely threatened consumers.

Legality of CFPB collector rule called into question

The Consumer Financial Protection Bureau proposed allowing collectors to contact debtors electronically so long as they complied with the provisions of the Fair Debt Collection Practices Act. A recent federal court ruling has called the validity of the CFPB’s new rule into question.

ITT settles CFPB suit

The Consumer Financial Protection Bureau has settled its suit against ITT Educational Services, Inc. The suit alleged that ITT engaged in unfair and abusive practices in connection with its private loan program in violation of the Consumer Financial Protection Act of 2010.

CFPB settles with N.Y. debt collection group

The Consumer Financial Protection Bureau filed proposed settlements with debt collectors Douglas MacKinnon, Northern Resolution Group, LLC, Enhanced Acquisitions, LLC, Delray Capital, LLC, and Mark Gray, all based in Buffalo, N.Y.

CFPB issues report on elder abuse

Earlier this month, the Consumer Financial Protection Bureau issued an advisory to banks and lending institutions regarding the reporting of financial exploitation of older consumers.

CFPB discusses alternative credit scoring

The report summarizes the bureau’s 2018 efforts to ensure “fair, equitable, and nondiscriminatory access to credit for both individuals and communities” as mandated by the Dodd-Frank Act.

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