CFPB expands its complaint data base
On May 31, the Consumer Financial Protection Bureau added another wave of complaint data to its complaint database, expanding the number of publicly reported complaints to 113,000.
On May 31, the Consumer Financial Protection Bureau added another wave of complaint data to its complaint database, expanding the number of publicly reported complaints to 113,000.
The Consumer Financial Protection Bureau was created as a watchdog. Not just a rulemaking and regulatory agency, it also was chartered to crack down on wrongdoing in financial markets. But, while the bureau has collected penalties from transgressing financial institutions, it never has been responsible for criminal charges.
The Consumer Financial Protection Bureau took another step to coordinate efforts with state regulatory agencies when it signed an agreement with the Conference of State Bank Supervisors on May 21.
On May 16, the Consumer Financial Protection Bureau released a list of counties it considers underserved and/or rural.
“Our mission is to make markets for consumer financial products and services work for Americans,” the Consumer Financial Protection Bureau says on its about page. A laudable goal, financial markets should work for consumers. But now the bureau has stepped past overseeing financial products, to overseeing the goods purchased with financial products.
In its white paper on financial education released in April, the Consumer Financial Protection Bureau pointed to in-school branches as a way to build students’ financial literacy through hands-on learning.
An update to the Credit Card Accountability Responsibility and Disclosure Act, or CARD Act, will make it easier for stay-at-home moms or dads to get a credit card.
Banks offering deposit advances or considering it, take note. The Consumer Financial Protection Bureau sees deposit advances as functionally equivalent to payday loans.
Steven L. Antonakes, Acting Deputy Director at the Consumer Financial Protection Bureau, spoke to a group of bankers on Thursday, April 18 in Des Moines, Iowa. In his 45-minute presentation, he explained how the bureau decides which institutions to examine.
Raj Date, the former deputy director for the Consumer Financial Protection Bureau who resigned from the CFPB earlier this year, has opened an advisory firm for banks focusing on consumer finance, according the American Banker.