CFPB responds to COVID-19

The Consumer Financial Protection Bureau announced a number of changes to help consumers and regulated businesses amid the fallout from the COVID-19 pandemic. It suspended several data collection requirements, tweaked its examination structure and joined other federal regulators in urging financial institutions to work with impacted customers.

CFPB finally offers definition of ‘abusive’

The Consumer Financial Protection Bureau has finally offered a clarification of the ‘abusive’ standard laid out in the Dodd-Frank Act nearly a decade after its passage. The CFPB said it would focus on citing or challenging conduct as abusive in supervision and enforcement matters only when “the harm to consumers outweighs the benefit.”

CFPB files suit against student loan operation

The Consumer Financial Protection Bureau has filed a complaint and a temporary restraining order against a student-loan debt-relief operation engaged in allegedly unlawful conduct. 

CFPB tweaks consumer complaint database

The Consumer Financial Protection Bureau announced several changes to its consumer complaint database while it will continue publication of consumer complaints, data fields and narrative descriptions

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